The Croft

The published policy gives a seven-calendar-day initial cancellation period with the deposit refunded, subject to deposit-scheme processing. Afterwards, rent liability normally continues until an acceptable replacement tenancy takes effect or an applicable legal notice ends. The original tenant must arrange a replacement and make the room lettable. England/Scotland specify a £50 contract-variation deduction, except after an applicable legal notice, and £20 for refunds to non-UK banks. Wales has a separate document. After moving in, evidenced withdrawal/exclusion or illness-related suspension exceeding 60 days may allow release with four weeks’ written notice; exceptional cases require panel review.

Room offers normally expire after three calendar days, or one day during August/September clearing. Accepting and paying the security deposit completes a binding booking. University nomination agreements take precedence.

Send official refusal evidence and a cancellation request within three calendar days, before 1 September for academic-year bookings. After commencement, rent and four weeks’ notice may apply. Revocation after key collection must be reported within 48 hours with supporting evidence.

First-year undergraduate/postgraduate applicants: provide rejection/results evidence within three calendar days and no later than 28 August. Exceeding grades/new-university acceptance and later-year withdrawal have separate conditions. Late evidence can trigger four weeks’ rent liability.

MoJO does not add a student booking fee to enquiries or booking requests.