Terms of service

MoJO Housing helps students compare accommodation run by third parties. Our team handles your enquiry, suggests rooms and helps with the booking process. We share relevant details with your chosen accommodation where needed to progress your request. The accommodation provides the room and issues the tenancy agreement; MoJO is not your landlord.

Students do not pay MoJO a booking fee. Our accommodation partners pay us a referral fee for successful bookings. Rent, deposits and other provider charges are separate and must be confirmed before you pay.

You may use MoJO Housing if you are 16 or older, are the person you say you are on the enquiry form, and are searching for accommodation for yourself or on behalf of a specific student you are helping.

We take reasonable care to keep property listings accurate: room availability, prices, tenancy dates, and amenities are refreshed from each building's own published data on a regular schedule. We do not guarantee any specific listing is available at the moment you enquire, and pricing displayed is indicative until the accommodation confirms it in writing.

All bookings, contracts, deposits, and tenancy agreements are made directly between you and the accommodation. MoJO Housing is not a party to your tenancy.

Some accommodation providers offer policies such as No Visa No Pay or No University No Pay. They are not universal MoJO guarantees.

Eligibility, evidence, deadlines, exclusions and any refund depend on the written terms of the provider and the specific booking. Ask our team for those terms before paying. We can help you contact the provider, but the provider decides and processes its refunds.

You agree to submit enquiries only for accommodation you are genuinely interested in. Fraudulent, duplicate, or test enquiries may result in your IP or email being blocked and any accounts created being terminated.

MoJO Housing brand, design, copy, code, and structure are owned by us and may not be copied for commercial use. Property photographs on individual listings depict the accommodation shown and remain the copyright of their respective owners. Country and city header images are attributed on our image credits page.

To the maximum extent permitted by law, MoJO Housing is not liable for any loss, damage, or dispute arising out of your dealings with an accommodation listed here, including any failure by it to honour its offer, contract, deposit terms, or safety standards. Report any such issue to us at hello@mojohousing.com and we will intervene where we can, but final resolution is between you and the accommodation.

We may remove access to the service for any user who violates these terms, at our sole discretion, with or without notice.

Your accommodation provider's tenancy agreement sets out its own governing law and dispute process. Nothing on this page removes any mandatory consumer rights that apply to you. Contact us about an issue with MoJO's service so our team can review it.

We will update the "Last updated" date at the top of this page whenever these terms change. Continued use of the service after a change constitutes acceptance of the updated terms.

Questions about these terms: hello@mojohousing.com. Privacy questions: hello@mojohousing.com.