Crown Place, Cardiff

The UK FAQ asks you to create an account, select the property/room, pay £100 reservation rent in England/Wales or reservation fee in Scotland, choose payment terms, provide an emergency contact and e-sign. It describes an offer within seven days and ten days to complete it. A separate published England/Wales cancellation document gives a three-day signing/refund window, so obtain written confirmation of the deadline for your actual offer. For check-in the FAQ requests photo ID, address and student evidence, any required visa, the signed agreement and cleared due payments.

The UK FAQ states £100 to reserve a room, called reservation rent in England/Wales and a reservation fee in Scotland. It also states a 5% upfront charge on total accommodation fees for its four-instalment option without a UK guarantor. Confirm the itemised offer and refund terms; this does not establish that every other charge is zero.

The UK FAQ describes full upfront rent or four instalments. The standard instalment option needs an accepted UK guarantor; without one it quotes a 5% upfront fee on total accommodation charges. Its plan description starts with four weeks’ rent before commencement and a larger late-September second payment, while another FAQ answer refers to an early-August payment. Use the dated schedule in your actual agreement; unpaid first rent can prevent key collection or cancel the booking. Portal payments include debit/credit card, Pay by Bank and bank transfer.

Payment method mentions: card, bank transfer, online portal.

For the ordinary four-instalment plan the UK FAQ requires a UK resident guarantor over 25 with a fixed address and HMRC tax residence, photo ID and recent utility/council-tax evidence. It also offers full upfront rent without a guarantor, or four instalments without a UK guarantor with a 5% upfront charge on total accommodation fees. Confirm the actual building’s accepted option.

MoJO does not add a student booking fee to enquiries or booking requests.