Livensa Living Bilbao

Before the start date, the first Livensa contract can be cancelled within 15 days after signing, shortened to the remaining pre-start period when the stay starts sooner; renewals and specified promotions are excluded. Before the start, cancellation also qualifies when the resident is not admitted to or loses affiliation with the relevant educational institution without another enrolment in the same province, or when Spanish/Portuguese authorities refuse the visa, with documentary proof. Otherwise the resident can provide an eligible replacement, or pay the Accommodation Initial Payment plus 50% of housing fees, capped between one and three instalments. After the start, the resident can provide an eligible replacement or pay 50% of the remaining agreement, capped between one and three instalments; the departure month is paid in full.

Create an account, select an available room and any additional service, accept the website terms and privacy policy, sign the specific Student Housing or Accommodation Agreement and pay the amounts shown for the selected stay. Livensa sends confirmation after the agreement and required payments are complete. If the Accommodation Initial Payment is not made within 48 hours after signing, neither the booking nor signed agreement takes effect.

A refundable security deposit is payable before the start date and secures the resident’s obligations. It is returned after the stay subject to deductions for damage, unpaid amounts or other obligations in the agreement. The deposit and first month’s housing fee are due at least 45 days before the start date; for a booking made within 45 days, Livensa may require them or the full stay at signing. The exact amount is site-specific.

An Accommodation Initial Payment secures the reservation. Its amount depends on the stay length and site and it is normally non-refundable except under the published qualifying cancellation cases.

Housing fees may be paid in monthly instalments as specified in the agreement. Livensa requires an automatic recurring-payment method: SEPA Direct Debit for a SEPA billing address or a valid recurring debit/credit card for a non-SEPA address. The property agreement sets amounts and dates.

Payment method mentions: card.

Before the start date, email cancellation and provide the refusal document for the booked period from Spanish or Portuguese authorities. When the published conditions are met, amounts already paid are refunded.

Before the start, provide evidence of non-admission or lost affiliation and no alternative enrolment in the same province; Livensa asks for proof of enrolment payment in another province.

MoJO does not add a student booking fee to enquiries or booking requests.